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Terms & Conditions

Last Updated: 30/11/2025

These Terms & Conditions (“Terms”) govern your use of the CCACADEMYUK website and your purchase of our online courses. By accessing our website, purchasing a course, or using any of our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or purchase any services from us.

1. Who We Are

Trading Name: CCACADEMYUK
Business Structure: Sole Trader
Business Address: 3rd Floor, 207 Regent Street, United Kingdom

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2. Eligibility to Use This Website

You must be:

  • At least 18 years old, and

  • A resident of the United Kingdom

By using this website, you represent that you meet these criteria.

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3. Our Services

We provide online educational courses, delivered through:

  • Wix Online Courses

  • Microsoft Teams (for live or interactive sessions)

We reserve the right to change, modify, or discontinue any part of our course offerings at any time, without prior notice.

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4. Account Registration

To access your course, you may be required to create an account. You agree to:

  • Provide accurate and complete information

  • Keep your login details secure

  • Not share your account with any other person

We may suspend or terminate your account if we believe it has been misused or compromised.

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5. Payments

Payment for courses must be made in full at the time of purchase.

We accept:

  • Wix Payments

  • Apple Pay

  • Google Pay

All payments are handled securely through these third-party providers.
We do not store or process card details ourselves.

Prices include VAT where applicable.

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6. Access to Courses

Once payment is confirmed:

  • You will receive login instructions for your course

  • Course access may include self-paced learning, downloadable materials, live sessions via Microsoft Teams, or assessments (if applicable)

Access is granted solely for your personal use.
You may not:

  • Reproduce, share, or distribute course materials

  • Allow others to use your account

  • Record live teaching sessions

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7. Intellectual Property

All course content, including videos, written materials, presentations, graphics, and downloads, is owned by CCACADEMYUK.

You agree that:

  • You have a personal, non-transferable license to access the materials

  • You will not copy, modify, sell, share, publish, or distribute any content

  • Any breach may result in legal action or removal of access without refund

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8. Refunds and Cancellations

You may cancel your purchase within 14 days of payment under UK consumer law, unless you have already accessed digital content.

Once you access or download course materials, or attend a live session, you acknowledge that:

  • Your right to cancel may be lost

  • Refunds may no longer be available

To request a refund, use the contact details on our Contact Us page.

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9. Website and Service Availability

We aim to ensure the website and courses are available at all times, but we do not guarantee uninterrupted access.

We are not responsible for:

  • Technical issues with Wix, Microsoft Teams, or payment providers

  • Your internet connection or device compatibility

  • Temporary outages or maintenance

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10. Prohibited Conduct

You agree not to:

  • Use the site for any unlawful purpose

  • Copy, distribute, or alter any course content

  • Attempt to hack or disrupt our systems

  • Impersonate another person or misuse your account

Violation may result in termination of course access without refund.

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11. Limitation of Liability

To the fullest extent permitted by law:

  • We provide our courses “as is” and make no guarantees of specific outcomes

  • We are not liable for indirect, incidental, or consequential losses

  • Our total liability for any claim relating to your course purchase is limited to the amount you paid

Nothing in these Terms excludes liability where it cannot legally be excluded (e.g. fraud or negligence causing injury).

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12. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains:

  • What information we collect

  • How we use it

  • Your rights under UK GDPR

Please read the Privacy Policy before using our services.

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13. Termination of Access

We may suspend or terminate your account if:

  • You breach these Terms

  • We suspect fraudulent or abusive activity

  • You misuse course content

No refunds will be issued for access terminated due to misconduct.

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14. Complaints

If you have any concerns or complaints, please contact us using the information on our Contact Us page.
We aim to resolve issues promptly and informally where possible.

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15. Changes to These Terms

We may update these Terms from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website or courses constitutes acceptance of the revised Terms.

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16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms will be handled exclusively by the courts of England and Wales.

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