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CCACADEMYUK is a business based in the United Kingdom. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase our online courses.

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1. Who We Are

Trading name: CCACADEMYUK
Business structure: Sole trader
Business address: 3rd Floor, 207 Regent Street, United Kingdom
Contact: You can contact us through the generic email available on the Contact Us page of our website for all privacy-related enquiries.

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2. Data We Collect

We collect and process the following types of personal data:

A. Information you provide directly

• Full name

• Email address

• Billing address

• Payment information (processed by our payment providers – we do not store card details)

• Any information you provide when contacting us via forms or email

B. Information collected automatically

• Cookies and similar tracking technologies

• Device information

• IP addresses

• Usage analytics

• Data collected via Google Analytics, Meta Pixel, and Wix Analytics

C. Course engagement data

When you access our online courses:

• Account login information

• Course activity and progress

• Records relating to course delivery via Wix Online Courses and Microsoft Teams

No Special Category Data

We do not collect or process sensitive personal data (such as health data, ethnicity, political opinions, etc.)

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3. How We Use Your Information

Your data is used for the following purposes:

A. To fulfil our contract with you

• Processing payments

• Providing access to online course content

• Sending login details

• Delivering course materials via Wix and Microsoft Teams

B. With your consent

• Sending newsletters

• Sending promotions and marketing emails

• Enrolling you into email sequences via Mailchimp or Email Marketing

C. For analytics and site improvement

• Using Google Analytics, Meta Pixel, and Wix Analytics

• Monitoring visitor behaviour and improving site functionality

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4. Legal Basis for Processing

We process your personal data based on:

• Consent (for marketing and cookies)

• Contract (to provide your purchased course)

• Legitimate interests (to maintain website performance and security)

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5. Sharing Your Information

We may share your data with third parties that support our business operations, including:

• Wix – hosting, site services, analytics

• Wix Payments, Apple Pay, Google Pay – payment processing

• Mailchimp and Wix Email Marketing – email marketing and communications

• Google Analytics and Meta Pixel – analytics and advertising tracking

• Microsoft Teams – delivery of live/interactive course sessions

We do not sell your data and we do not knowingly transfer your personal data outside the UK.

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6. Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and marketing.
A separate Cookie Policy is available on our website and explains this in detail.

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7. Data Retention

We keep your personal data only for as long as necessary for the purposes outlined in this policy, and in accordance with the requirements of UK law.
When data is no longer needed, it will be securely deleted or anonymised.

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8. How We Protect Your Data

We take appropriate technical and organisational measures to protect your information, including:

• Encryption

• Password protection

• Secure hosting via Wix

• Access controls to restrict internal access

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9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing at any time

• Object to certain types of processing

• Request data portability

To exercise any of these rights, please contact us through the Contact Us page.

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10. Complaints

If you have a privacy-related complaint, please contact us first so we can resolve the issue promptly.
Contact details can be found on our Contact Us page.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.